Welcome to Meenagreen. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our platform, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you are advised to discontinue use of our services immediately.
Meenagreen is a trusted and quality-focused brand engaged in the manufacturing, sourcing, distribution, and sale of premium Makhana (Fox Nuts). We are committed to delivering naturally grown, chemical-free, and nutritionally rich makhana products directly from farms to consumers while maintaining strict quality standards to ensure purity, freshness, and superior taste.
🧩 1. Scope of Services
Meenagreen provides an online platform for customers to explore and purchase a wide range of makhana products, including but not limited to:
- Raw Makhana
- Roasted Makhana
- Flavored Makhana
All products are processed and packaged under stringent quality control measures to ensure they are safe, hygienic, and suitable for consumption by individuals across all age groups.
👤 2. User Responsibilities
By using our website, you agree to act responsibly and comply with all applicable laws and regulations. Users are expected to:
- Provide accurate, complete, and up-to-date personal and payment information
- Use the website only for lawful purposes
- Not engage in fraudulent transactions or misuse of services
- Maintain the confidentiality of account credentials
- Refrain from copying, distributing, or exploiting website content without permission
Any violation of these responsibilities may result in suspension or termination of access.
📦 3. Product Information and Usage
Meenagreen ensures that all products meet high standards of quality and nutrition by sourcing naturally grown makhana and avoiding harmful chemicals or preservatives. However:
- Product images are for illustrative purposes only
- Slight variations in size, color, or texture may occur due to natural sourcing
- Products should be stored in a cool, dry place away from moisture
- Consumption should be in moderation as part of a balanced diet
🛒 4. Ordering Process
Customers may place orders through our website by selecting products, adding them to the cart, and completing the checkout process. Upon successful order placement:
- You will receive an order confirmation via email or SMS
- Meenagreen reserves the right to accept or reject any order
- Orders may be canceled if payment is not successfully processed
💳 5. Payment Terms
We offer secure payment options to ensure safe transactions. By making a purchase, you agree that:
- All payments must be made in full at the time of order placement
- Prices are subject to change without prior notice
- Applicable taxes and shipping charges will be added during checkout
We are not responsible for payment failures caused by third-party payment gateways.
🚚 6. Shipping & Delivery
We strive to deliver your orders promptly and efficiently while maintaining product freshness and quality.
Shipping & Delivery Guidelines:
- Orders are processed within 1–3 business days
- Delivery timelines may vary based on location
- Shipping charges (if applicable) will be displayed at checkout
- Delays may occur due to unforeseen circumstances such as weather or logistics issues
- Customers must provide accurate delivery details to avoid delays
🔁 7. Returns & Refunds
We value customer satisfaction and aim to resolve concerns fairly.
Returns & Refund Policy:
- Returns are accepted only in cases of damaged, defective, or incorrect products
- Customers must report issues within 48 hours of delivery
- Proof, such as images/videos, may be required
- Refunds will be processed after verification
- Products once opened or consumed may not be eligible for return
Meenagreen reserves the right to deny refund requests that do not meet policy conditions.
❌ 8. Cancellation Policy
Orders may be canceled under the following conditions:
- Before shipment is dispatched
- In case of payment failure
Once the order has been shipped, cancellation may not be possible.
⚖️ 9. Intellectual Property Rights
All content on this website, including but not limited to text, images, logos, product descriptions, and branding elements, is the exclusive property of Meenagreen and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
⚠️ 10. Limitation of Liability
While Meenagreen takes every reasonable step to ensure product quality and service reliability:
- We shall not be liable for indirect, incidental, or consequential damages
- We do not guarantee uninterrupted website access
- Liability is limited to the value of the purchased product
⚠️ 11. Health & Consumption Disclaimer
Our products are natural and healthy snacks; however:
- They are not intended to diagnose, treat, cure, or prevent any disease
- Customers with allergies or medical conditions should consult a healthcare professional before consumption
- Nutritional values may vary slightly due to natural sourcing
📜 12. Customer Obligations & Acceptable Use
Customers agree not to:
- Use the website for illegal or unauthorized purposes
- Interfere with website security or functionality
- Engage in activities that harm the reputation of Meenagreen
Failure to comply may result in legal action.
⚖️ 13. Dispute Resolution
In the event of any dispute arising out of or in connection with these Terms:
- Parties shall attempt to resolve disputes amicably
- If unresolved, disputes shall be subject to the jurisdiction of courts in Purnia, Bihar, India
📞 14. Contact Information
For any queries, concerns, or support, please contact us:
📧 Email: info@meenagreen.in
📞 Phone: +91 6205301421
📍 Address: Sudin Chowk, Purnia – 854337
🔄 15. Changes to Terms
Meenagreen reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.